Being a small town boy who grew up in the country, one thing I don’t think I’ll ever get used to about the inner city retail experience is bulletproof glass.
I first experienced this phenomenon as a pre-teen visiting my cousins in Chicago. I’m aware that it’s a normal part of life in the city, but the thick, cold windows create a discomforting atmosphere in any retail environment, especially in restaurants.
While the offerings at Motor City Soul Food, 12700 West 7 Mile Rd in Detroit, were pretty decent, the glass box that surrounds the cafeteria table and workers detract from the overall customer experience. At least for a country boy like me.
I went to Motor City on the recommendation of a fellow traveler who shared my quest for good chicken and collard greens. We had both been examining the menu at a newer restaurant a few blocks down 7 Mile, but decided to exit that establishment and go for something more familiar.
I was pleased to see my friend, Oya Amakisi of Detroit Women of Color International Film Festival, in the line when I arrived. Oya shares many of my dietary idiosyncrasies, so I felt even better about my decision.
“I’ve been eating here since I worked at Aisha Shule,” Oya informed me. She had already ordered and was waiting for her whiting to cook, so she stood in line with me for a moment to catch up. I explained my soul food quest and that I was tired of mediocre food and bad service.
“Well, the food here is good,” she said, “but the service is another story.” [Read more…]